Your practice.
Our support.
We help your therapy practice run smoothly so you can focus on what really matters.
Welcome
You spend your days supporting others.
We’re here to support you.
We’ll help you:
Run the backend of your business
Everything from answering your phones, managing your calendar, setting up marketing automations, and implementing systems and CRMs — we’ll handle it all.
Take care of new client inquiries
We recruit college graduates with degrees in Counseling, Social Work, or an allied field which allows us to make thoughtful matches between prospective clients and clinicians and handle calls with sensitivity.
Offer personal and professional care
For over a decade, we’ve perfected our relationship-building process for dozens of practices. We know how to respond to leads in ways that create a therapeutic relationship between client and counselor even before meeting.
About Supported Practice
Created by practice owners for practice owners.
Supported Practice was born out of a desire to help therapy practice owners grow their businesses without burning out. With over 20 years of experience in Human Resources and Business Administration and over 15 years of experience as a therapy practice owner, our founder knew there had to be a better way. Fuelled by stories of virtual assistant horror from fellow therapists, Supported Practice was launched - giving therapists more energy to focus on what matters most.
Our Services
-
Phone, Voicemail, & Email
We answer your calls live, here at Supported Practice, just as though we were sitting in your offices.
-
Systems Setup and Management
We’ll help set up and manage your EHR, CRM, and accounting system (Quickbooks, for example).
-
Welcome Assessment & Intake
We only hire college graduates with degrees in Counseling, Social Work, or an allied field, and the clinical training our Virtual Assistants enable us to field calls with sensitivity.
-
Basic Benefits Verification
Does your practice accept insurance? We can do a preliminary verification of benefits for your new clients – often within hours, and by the next day at the latest. We can also check OON benefits to help retain leads that might otherwise go elsewhere!
-
Scheduling and Calendar Management
Everyone has their preferred scheduling habits. Give us access to your calendar, tell us your needs, and let us take it from there.
-
EHR and Portal Utilization
Simple Practice, Theranest, Therasoft, Therapy Notes, Therapy Appointment…whatever your EHR, we have plenty of experience navigating its quirks.
We’re here to take a load off your shoulders.
Ready to feel supported?
We help our clients make the most of their precious time as practice owners by taking care of the important administrative and business tasks that often get overlooked. Instead of risking administrative errors, jeopardizing client relationships, and feeling totally overwhelmed — our clients can focus on providing quality counseling, growing their businesses, and preserving their own mental health.
You can breathe a sigh of relief.
If you’re struggling with work-life balance, growing your practice, not charging what you’re worth, or maintaining scheduling boundaries — let us be the team of support you’ve always dreamed of.
Not sure where to begin?
Sign up for a free consultation and we’d be happy to help you.
We can also be reached by email at welcome@supportedpractice.com.
Phone: 855.733.5935 | Office: 610.850.8010
Resources
